1. Acceptance of these terms
By accessing this website, requesting information, submitting an inquiry, or booking a retreat, you agree to these Terms and Conditions. If you do not agree, please do not use the website or our services.
2. About Therapeia
Therapeia provides guided healing retreat experiences that may include accommodation, group programming, wellbeing activities, and access to qualified professionals. Specific services, dates, locations, inclusions, and prices will be confirmed in your booking documents.
3. Health and medical information
This website is for general information only. It does not provide medical advice, diagnosis, emergency care, or a substitute for treatment from your own licensed healthcare professional.
If you are experiencing a medical or mental health emergency, contact local emergency services immediately. Participation in a retreat may be subject to an individual suitability assessment and the disclosure of relevant health information.
4. Inquiries and bookings
Submitting an inquiry does not create a confirmed booking. A booking becomes confirmed only when Therapeia accepts it in writing and any required deposit or payment has been received. You are responsible for ensuring the information you provide is accurate and complete.
5. Prices, payments, and cancellations
Prices shown on the website are indicative and may change. Your final price, payment schedule, cancellation rights, refund terms, and any rescheduling conditions will be stated in the booking agreement supplied to you before payment. Travel insurance is strongly recommended.
6. Participation and conduct
Guests must follow reasonable safety instructions, respect other guests, staff, resort rules, confidentiality, and personal boundaries. Therapeia may refuse or end participation where conduct creates a safety risk, materially disrupts the retreat, or breaches these terms.
7. Travel and third-party services
Unless expressly included in your booking, you are responsible for passports, visas, transportation, flights, insurance, and personal expenses. Resorts, transport providers, and other third parties may apply their own terms. Therapeia is not responsible for third-party websites or services outside its reasonable control.
8. Intellectual property
The website, branding, text, photographs, videos, program materials, and other content are owned by or licensed to Therapeia. They may not be copied, republished, distributed, or commercially used without prior written permission.
9. Website availability and liability
We aim to keep the website accurate and available, but we do not guarantee uninterrupted access or that all content will always be complete or current. To the fullest extent permitted by applicable law, Therapeia excludes liability for indirect or consequential loss arising from use of the website. Nothing in these terms excludes rights or liability that cannot legally be excluded.
10. Privacy
Our collection and use of personal information is explained in our Privacy Policy.
11. Changes and applicable law
We may update these terms when our website, services, or legal obligations change. The version displayed when you use the website will apply to that use. These terms are governed by the laws applicable to the Therapeia service provider identified in your booking agreement, subject to any mandatory consumer protections available to you.
12. Contact us
Questions about these terms can be sent to careteam@therapeiaretreat.com.